Terms and Conditions

Last Updated: 2025 September

Welcome to Suncoast Building Materials (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website suncoastbm.ca (the “Site”) and any purchases, orders, or services made through it. By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please do not use our Site.

1. Use of the Website

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Site.
  • You agree not to misuse the Site, attempt unauthorized access, or engage in any activity that disrupts its operation.
  • Information on this Site is provided for general purposes and may change without notice.

2. Products and Services

  • We supply lumber, building materials, and related products (“Products”).
  • Product availability, pricing, and specifications are subject to change without notice.
  • Images and descriptions on the Site are for illustrative purposes only. Actual Products may vary.

3. Orders and Payment

  • All orders placed through the Site are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order, including due to errors in pricing or availability.
  • Payment must be made in full at the time of purchase unless otherwise agreed in writing.
  • Prices are listed in [CAD/USD] and may not include taxes, delivery, or handling fees unless specified.

4. Delivery and Pickup

  • Delivery timelines are estimates only. We are not liable for delays due to factors beyond our control.
  • Risk of loss and ownership of Products transfer to you upon delivery or pickup.
  • You are responsible for ensuring adequate access for delivery vehicles and safe unloading conditions.

5. Returns and Refunds

  • Returns are accepted only in accordance with our Return Policy, available [link or contact info].
  • Custom-cut or special-order Products are non-returnable.
  • Refunds, if applicable, will be processed in the original form of payment within a reasonable timeframe.

6. Limitation of Liability

  • To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of Products.
  • Our liability for defective Products is limited to replacement of the Product or refund of the purchase price, at our discretion.

7. Intellectual Property

All content on the Site, including text, images, logos, and designs, is owned by or licensed to us. You may not copy, reproduce, or distribute any content without prior written consent.

8. Privacy

Your use of the Site is also governed by our Privacy Policy, available here. By using the Site, you consent to the collection and use of your information as described in that policy.

9. Governing Law

These Terms are governed by the laws of Canada, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of British Columbia, Canada.

10. Changes to These Terms

We may update these Terms at any time. Changes will be effective when posted on the Site with an updated date. Continued use of the Site after changes means you accept the updated Terms.

11. Contact Us

If you have questions about these Terms, please contact us at:

Suncoast Building Materials
34764 Vye Road, Abbotsford, BC
604-776-6600
info@suncoastbm.ca

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